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文章 - QP\\\'s Top 10 Articles of 2013

发布日期:2014-01-10 00:00:00

QP's Top 10 Articles of 2013
We say goodbye to 2013 with this special edition of QP Live, a
roundup of the Top 10 most popular articles of the year. We hope you enjoy this compilation, and look forward to a successful and prosperous 2014.

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10. Know the Why
How a government agency in Guyana kept its process improvement projects in line with the organization's vision, mission, goals and objectives using a multi-tool method that resulted in reduced process times and improved customer satisfaction.

9. Balancing Act
Why and how quality and manufacturing teams must collaborate to understand and analyze data to help their organizations improve processes and reduce risk.

8. Measuring Up 
Key findings in ASQ's Global State of Quality Research regarding current practices used by organizations around the world to govern, manage, measure and support quality.

7. The Right Blend
How a chemotherapy mixing room used lean tools to reduce labor costs by 25%, and meet internal customer targets and handle increased volume.

6. Feeling Connected 
Learn why you should look beyond daily work tasks and understand the desires in each person to establish high-performing work relationships, motivated employees and better quality.


5. Words to Work By
To celebrate World Quality Month, readers from around the globe shared the quality quotes that inspire and motivate them.

4. Standard Wise 
The next revision of ISO 9001 was a hot topic in 2013 that will carryover into 2014. This article discusses how ISO 9001 will be repositioned to expand beyond quality management and become a business management standard. 

3. Salary Survey 2013: Read Their Minds
The latest QP Salary Survey results offers readers new, valuable insight about the quality profession: What hiring managers are looking for in job candidates.


2. 5S Shakeup 
The secret to sustaining 5S success? Reordering the steps. This article prompts readers to rethink the tried-and-true tool by beginning with standardizing and systematizing, not sorting. 

1. Paving the Way
QP’s most popular article in 2013 offers a basic overview of the seven types of data collection and analysis tools—highlighting distinguishing features and key associated terms and objectives. The article also includes an extensive list of references to learn more.